Online Therapy (Telehealth)

This information is from 2021:

The COVID-19 pandemic we are currently facing has brought much uncertainty, fear, and anxiety to our community and nation; access to mental health is needed now more than ever but with social distancing, “shelter-in-place” orders and financial uncertainty it may feel difficult to access. We want you to know that we feel it too, we understand, and we are here to help you where you are at.

To that end, and in line with our mission of providing compassionate, professional and affordable therapy to the community, have added Online Therapy (also known as Telehealth or teletherapy) to our services during this time.

Online Therapy is a HIPAA compliant form of therapy conducted over the internet via a live and interactive audio/video session with one of our therapists. Online Therapy sessions through Rooted Relational Therapy are conducted in the same manner as in-person sessions, except they are done from the location of your choosing (home, office, car, etc.) over the internet using a secure, encrypted platform to protect you and your information. If you do not have an internet connection that can support audio/video sessions, telephone sessions may also be temporarily available. To schedule an Online Therapy appointment simply call our office at 570.884.4662 ext. 1 or send us a message and someone will get back to you.

You may be wondering, “Is Online Therapy as effective as in-person therapy?” Well, according to a 2018 article in the Journal of Anxiety Disorders analyzing years of research, it is. It’s also more accessible right now so can be a great tool when in-person therapy is out of reach. An additional advantage of Online Therapy at Rooted Relational Therapy vs. one of the larger online-only companies is that you have the freedom to have sessions in person or online as the situation and your comfort level permit (we still believe in the power of in-person connection and direct interaction).

Our self-pay fee schedule is the same for in-person and online sessions. Additionally, we offer Online Therapy at reduced rates on a sliding fee scale if there is a financial difficulty and ARE able to accept several insurance plans**. Due to the COVID-19 pandemic, many insurance companies have also temporarily waived member cost-sharing (co-pays, co-insurance and deductibles) for Online Therapy** which makes it even more accessible.

**Ability to accept insurance varies by therapist; however, we can currently accept Capital Blue Cross, Highmark Blue Shield, Geisinger Health Plan and United Behavioral Health/Optum for both online and in-person therapy. Please note that cost-sharing for SOME plans have TEMPORARILY been waived for ONLINE THERAPY ONLY. Please reach out to your insurance company directly to inquire about these waivers if you have questions. (Please call 570-884-4662 ext. 1 to schedule your first Telehealth or in-person appointment.)